Help Center
Get Help & Support
Need assistance with DiagonalDebate? Our help center is here to support your congressional debate journey with comprehensive resources and responsive support.
How We Can Help
Common areas where our support team can assist you with expert guidance.
Platform Tutorial
Learn how to use DiagonalDebate's features effectively
- Getting started guide
- Legislation checker walkthrough
- Understanding feedback reports
- Submission process
Technical Issues
Resolve bugs, errors, and technical problems
- Login and account issues
- Form submission problems
- PDF generation errors
- Browser compatibility
Debate Support
Get help with congressional debate best practices
- NSDA formatting requirements
- Legislation writing tips
- Template explanations
- Best practice recommendations
Getting the Best Support
Help us help you more effectively with these guidelines.
When Contacting Support
Follow these tips to get faster, more accurate help
- Describe your issue clearly and specifically
- Include screenshots if relevant
- Mention your browser and device type
- List the steps you've already tried
Response Times
Expected response times for different types of requests
- Urgent issues:Same day response
- Technical problems:12-24 hours
- General questions:24-48 hours
- Feature requests:3-5 business days
Need Immediate Help?
If you're experiencing a critical issue that's preventing you from submitting legislation before a deadline, mark your email as "URGENT" in the subject line.
For time-sensitive issues during tournament preparation, we prioritize urgent requests and aim to respond within 2-4 hours during business hours.